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Free delivery within Nairobi Environs. Outside Nairobi environs, delivery is charged separately. Free delivery within Nairobi Environs. Outside Nairobi environs, delivery is charged separately. Free delivery within Nairobi Environs. Outside Nairobi environs, delivery is charged separately. Free delivery within Nairobi Environs. Outside Nairobi environs, delivery is charged separately. Free delivery within Nairobi Environs. Outside Nairobi environs, delivery is charged separately. Free delivery within Nairobi Environs. Outside Nairobi environs, delivery is charged separately. Free delivery within Nairobi Environs. Outside Nairobi environs, delivery is charged separately. Free delivery within Nairobi Environs. Outside Nairobi environs, delivery is charged separately. Free delivery within Nairobi Environs. Outside Nairobi environs, delivery is charged separately. Free delivery within Nairobi Environs. Outside Nairobi environs, delivery is charged separately.

Privacy policy

At Cierra Perfumes, we are committed to protecting your personal data and handling it in a lawful, fair, and transparent manner.

1. Information We Collect

We may collect:

• Name, email, and phone number

• Billing and delivery address

• Payment information (processed securely by third parties)

• Account details and order history

• Customer communications

• Website usage data (cookies, IP address, device/browser data)


2. Use of Information

Your data is used to:

• Process and deliver orders

• Communicate with you

• Improve services and user experience

• Send marketing communications (with consent)

• Prevent fraud and comply with legal obligations


3. Marketing Communications

You may receive promotional messages if you opt in. You can unsubscribe at any time.

4. Sharing of Information

We do not sell your data. We only share it where necessary with:

• Payment processors

• Delivery partners

• Technology providers

• Legal authorities where required


5. Data Retention

We retain data only as long as necessary for operational and legal purposes, after which it is securely deleted or anonymized.

6. Cookies

We use cookies to enhance user experience and analyze website performance. You may manage cookies through your browser.

7. Data Security

We implement appropriate safeguards to protect your personal data.

8. Your Rights

You may request access, correction, deletion, or withdrawal of consent by contacting us.

9. Children’s Privacy

Where required by law, parental or guardian consent may be necessary.

10. Updates

This policy may be updated periodically.

CONTACT US

Cierra Perfumes
Email: info@cierraperfumes.com
Phone: +254 722 144 837
Address: IPS Building, Ground Floor – Kaunda Street, Nairobi CBD